“Give the customers what they want, when and where they want it.”
Joe C. Thompson Jr. | 7‑Eleven Founder
The 7‑Eleven brand is known and loved around the world, and our iconic products are a big part of the American culture. And although we’ve grown significantly over the years, our focus stays fixed on making life easier for customers. This simple idea is the reason we’re the marketplace leader. It’s also why our customers, employees, Franchisees and community leaders are proud to be part of the 7‑Eleven story.
For 90 years, 7‑Eleven has been successfully meeting customers’ needs. But convenience is now being redefined. We’re integrating more than 66,000 stores worldwide with a strong digital and e-commerce presence. Through machine learning, artificial intelligence and next-level mobile technologies, we’ll meet—and exceed—our customers’ ever-changing needs. Sound like your kind of environment? Read on.
7‑Eleven introduced the world to the Slurpee®, Big Gulp®, Big Bite® and other proprietary products. But we’re not finished. Our test kitchens and product development teams are in relentless pursuit of new flavors, better recipes and useful inventions to satisfy time-constrained customers.
And as technology redefines how people shop, 7‑Eleven keeps pace. Take our 7‑Eleven mobile app, for example. It supports bigger and better loyalty programs that cater to a new, digital-savvy generation of shoppers.
We’ve also invested in software and business processes that have revolutionized the way our stores operate. It’s how we’re able to deliver fresh food products to our stores daily. Whether it’s implementing the newest equipment and technology, remodeling or installing eco-friendly LED lighting in stores – we’re all about innovations that inspire our employees and grow a loyal customer base.
Convenience may be our focus, but serving is our business. And that business extends beyond our stores into the communities where our customers, employees and Franchisees live, work and play.
Being a great neighbor is all about investing and getting involved. It’s also about responsibility, which is one of our key business principals. That’s why we put such a focus on serving people, improving our products and protecting the planet. 7‑Eleven is proud to set the standard for responsible retailing in the convenience industry.
7‑Eleven has always been about serving the needs of our customers. This philosophy has also extended to our 7‑Eleven team, which is why Servant Leadership and its core values play such a big part in our organization. To lead, we serve. It’s a big idea and it makes a tremendous difference in the lives of our customers, our Franchisees and our licensees.
We’re the convenience leader for a reason – and it has everything to do with our diverse and multi-talented team of men and women who are passionate about making life convenient. For decades – nearly nine to be exact – we’ve counted on their unique perspectives to help us innovate and grow. They are the reasons we continue to lead in the industry.
Cross-functional learning is not just allowed at 7‑Eleven. It’s applauded. We’ve got the size, stability and resources that make it possible for employees to find rewarding careers. People in all facets of our global organization discover opportunities with room to move around, try on new roles and discover untapped talents. We know that when people love what they do, everyone wins.
7‑Eleven is a brand that’s recognized worldwide. We’ve also made a reputable name for ourselves in the franchise business, and are consistently ranked as a top-five franchisor. A turnkey business model, world-class training, ongoing corporate support and special financing programs are available to increase the success rates of our Franchisees.
If our stores are the fuel for busy communities, then our Store Support Center is the fuel for our stores. This is where the innovating, strategizing, forecasting, training and troubleshooting take place. From operations management and logistics to real estate, IT and human resources, our Store Support Center teams work hard to further our mission of convenience, not only for customers, but also for our Franchisees, employees and the communities we serve.
The 7-Select brand was born in 2004.
The #1 market in the world for Slurpee® sales is Winnipeg, Manitoba, Canada, followed by the greater Detroit, Michigan, area.
When 7‑Eleven® started selling Slurpee® drinks they were called Icees.
7‑Eleven was the first convenience store to offer ATM services.
To make life a little easier on his customers, “Uncle Johnny” Jefferson Green has the bright idea to start selling everyday staples from the dock of a local icehouse in Dallas, Texas. The world’s first convenience store is born.
Prohibition is repealed and the ice docks start selling beer and liquor, which dramatically impacts store growth.
Southland Ice Company President and Founder Joe C. Thompson Jr. takes Uncle Johnny’s idea to other local ice docks. Within a decade, locations selling the new product line triple in numbers. The new “convenience stops” are called Tote’m Stores
The name changes from Tote’m Stores to 7-Eleven to reflect the new extended hours – 7am to 11pm, seven days a week.
The one-stop shopping locations offer everything consumers need, including gas. New stores open in Florida, Maryland, Virginia and Pennsylvania.
More and more people now own cars, which means the need for convenience is on the rise. 7-Eleven opens the 1,000th store – and counting.
A 7-Eleven location near a university in Austin stays open all night to accommodate students. The 24/7 idea is a hit and soon catches on in other locations.
7-Eleven enters the franchising business with the purchase of several Speedee Mart franchises in California.
It starts with the launch of the Slurpee®drink and the world’s first coffee to go.
7-Eleven goes international and opens locations in Canada, bumping up the number of stores to 3,500.
7-Eleven leads the way, offering self-serve gas and the first self-serve soda fountain. Americans are also introduced to the Big Gulp® fountain drink.
7-Eleven continues opening new international locations, including stores in Australia, Sweden, Taiwan, Hong Kong, Singapore, Guam, Malaysia and the Philippines.
7-Eleven starts shipping fresh food products daily to meet the needs of health-conscious consumers.
With 60,000 stores – and counting – located around the globe, we’re more determined than ever to continue innovating and delivering “what the customers want, when and where they want it.”
Meet the men and women who demonstrate Servant Leadership in their integrity, guest focus and team approach to making 7‑Eleven the world’s #1 global franchise.Joseph M. DePintoPresident and Chief Executive Officer
We offer great opportunities for people of all skill levels. If you’re interested in blazing a new trail or two, come join our team of convenience masterminds.